You don’t need a flight ticket to travel with us—we’d love to have you onboard! Many of our passengers include students, friends heading to LAX to pick up loved ones, and travelers who prefer our service over larger companies when heading to Los Angeles. You’re always welcome to ride with us whenever it suits you.

Our booking system does request flight details for analytics and route planning. However, if you don’t have a flight, feel free to enter any random information—we won’t verify it. Just leave a comment at the end of the booking process to let us know.

It is not possible to purchase a Trip Ticket to San Diego from Van Driver at LAX, as LAWA rules and regulations prohibit it. Each passenger must secure their Trip Ticket in advance before boarding the van. If you have just landed and need a ride to San Diego, you can visit www.yourLAXride.com, use our APP for speedy purchase of Trip ticket beforehand, or call our helpline at 858-275-4422. We’d be happy to provide your transportation to San Diego.

You can purchase your bus ticket online at www.youLAXride.com or through the APP. If you need any assistance with the ticket-buying process, feel free to call our helpline at 858-275-4422. M-F 10:00am-4:00pm PST,  We're here to help.

Booking early is recommended! Our vans accommodate 13 passengers, and seats often sell out quickly. Typically, reservations can be made up to 3 months in advance, but for the summer season, we've extended the booking window to give travelers more time to plan ahead and secure their airport shuttle and other arrangements in advance.

Please arrive at the pickup point at least 15 minutes before your scheduled time.

Passengers should head to the lower level (arrivals) at Terminal 3, between columns 3F and 3G, in the designated orange ‘shared ride’ zone. Terminal 3 is conveniently located just a five-minute walk from Tom Bradley International Terminal.

When booking a ticket, please ensure you allow sufficient time to clear customs and collect your luggage. Our schedule is fixed, and we do not operate in coordination with specific airlines. As a result, we are unable to wait for passengers who are not present at the designated pickup time. Our priority is to serve those who are ready for departure, in compliance with airport regulations.

To ensure a smooth departure, LAX enforces strict regulations, permitting only less than 2 minutes stop for passenger loading. Our bus will arrive very close to the scheduled departure time and will be unable to wait.You can track the real-time location of our buses using the live GPS feature on our app.

Arrive at the San Diego county pickup location at least 15 minutes before departure to ensure a smooth boarding process. We won’t be able to wait for anyone who isn’t present at the scheduled departure time.

If your flight is delayed, the bus cannot wait in order to best serve all passengers and comply with LAX regulations. As a scheduled service, we always depart on time, and airport policies allow less than two minutes for passenger loading. However, we will make every reasonable effort to assist you in securing a seat on the next available van if space permits.

To help us respond quickly, please notify us of any delays before your flight takes off. If there are no later shuttles on the same day, we can offer a seat on the earliest available bus the following day.

Like buses, trains, and airlines, we adhere to a strict schedule to ensure reliable service. Navigating airport and airline logistics is complex, but maintaining these rules allows us to continue operating efficiently.

Each ticket allows passengers to bring one piece of luggage and one small personal item, such as a backpack or purse. Carry-on suitcases count as luggage and must adhere to size limits, with a total combined Length, Height, and Width not exceeding 62 inches. Personal items should be small enough to fit under your seat or on your lap.

Any additional luggage may incur extra charges, which can be paid during booking or at boarding (depending on available space). For full details, refer to our baggage policy.

Each ticket includes one carry-on bag and one checked suitcase. If you need to bring additional luggage, you can add extra items during booking, with each additional checked suitcase costing $15.

Here are the rates for oversized and specialty items:

– Extra-large items or items over 50 lbs – $30

– Stroller or golf bag – $15

– Snowboard or surfboard – $15 (subject to space availability)

All items can be selected and added through our booking system.

Simply bring your confirmation email (either printed or on your mobile device) along with a photo ID. Upon boarding, present the QR barcode from your ticket to the driver for verification.

Our drop-off location is Terminal B (International Terminal), as the vast majority of our passengers travel internationally from LAX. Be sure to check our website and app regularly for any updates or changes due to ongoing airport construction and detours.

Passengers under 16 years old must be accompanied by an adult aged 18 or older. Continental Shuttle reserves the right to request photo ID for age verification. Every passenger, including infants and children, is required to have a ticket. 

Passengers must bring their own car seats, as they are not provided. California law mandates that children under two years old ride in a rear-facing car seat, unless they weigh 40 or more pounds or are 40 or more inches tall. Additionally, children under eight years old must be secured in a car seat or booster seat. Infants and children cannot use the shuttle service without proper car seats—no exceptions.Please see our Terms and Conditions for further explanitaion. 

ContinentalShuttle® is dedicated to ensuring a comfortable and productive travel experience. Our shuttles are equipped with USB-C hubs featuring multiple charging ports, allowing you to keep your devices powered throughout your trip. Additionally, we provide high-speed Wi-Fi, perfect for work or entertainment while on the move.

While we appreciate and love pets, we do not allow animals on our shuttles due to severe allergies among some of our employees. If you require a service dog, please contact us in advance, and we will work to make arrangements after reviewing the necessary doctor’s certificate.

Dogs, cats, birds, and other pets cannot be transported, except for guide dogs trained to assist visually impaired passengers. For further details, please check our pet policy.

free of charge: To book a wheelchair accessible vehicle, please contact us directly ahead of time by calling 858-275-4422 or email us at Contactcontinentalshuttle@gmail.com

We are able to accommodate most special needs; however, please note that we are not a medical transport service. For assistance, email us at Contactcontinentalshuttle@gmail.com,by phone 858-275-4422 and we will do our best to make arrangements for you.

Seats on our shuttle are not numbered, and tickets do not include assigned seating. However, purchasing a ticket guarantees you a spot on the van. We also offer priority seating for seniors and passengers with disabilities.

We accept credit and debit card payments through Stripe and PayPal, both of which support Cash App transactions. Tickets can be purchased online via our website using a card. If you’re buying a ticket in person from our driver before departing San Diego, cash payment is also accepted. For alternative payment methods, please contact us directly.

If you’ve left an item on the bus, please email us at Contactcontinentalshuttle@gmail.com with your reservation number (found in your confirmation email), bus trip time/date, and a description of the lost item.

Our drivers inspect the vans after each trip, and any found belongings will be handed over to the manager. Every effort will be made to return lost items, but if unclaimed, they will be disposed of after 30 days.

Weapons of any kind, alcoholic beverages, and narcotics are strictly prohibited while traveling with Continental Shuttle. Passengers who are under the influence will not be permitted onboard and will be required to exit the vehicle.

We do not offer a long-term parking lot, but there are several options nearby, including rideshare opportunities from our pickup locations throughout San Diego County. All our pickup locations are centrally located for your convenience.

Our schedule estimates a 2.5 to 3-hour commute, but Southern California traffic and unexpected delays may impact the journey. We recommend that passengers plan accordingly when purchasing tickets and allow themselves ample time for flexibility.

To ensure passengers don't miss their flights or connections, we encourage everyone to take care of bathroom needs before departure. However, if necessary, a restroom stop can be made at Aliso Creek Rest Area on I-5.

"While tipping is not required, it is a thoughtful way to express your gratitude for excellent service”. Getting to and from the airport is no small feat—your shuttle driver works hard to ensure your safety, manages timing, and skillfully navigates traffic, including the challenging San Diego to Los Angeles route.

A great way to show appreciation for their dedication is by offering a tip that reflects their commitment to making your journey stress-free. While tipping is optional, an industry-standard guideline is $4–$5 per party. It’s a simple yet meaningful way to acknowledge their efforts and commitment to your comfort